Shipping & Returns
Everything you need to know before, during and after receiving your order.
Every region of Morocco
We deliver anywhere in Morocco, from Tangier to Laâyoune.
Carrier
Your orders are shipped by Chrono Diali, across the whole country.
Delivery times
Vary depending on your city and carrier availability — shown before you confirm your order.
Free shipping from 500 DH
Below that threshold, shipping fees are calculated automatically and shown before payment.
Payment methods
Cash on delivery
Pay in cash directly to the courier when you receive your items.
Secure online payment
Your card payments are secured by the Centre Monétique Interbancaire (CMI).
Right of withdrawal
You have 7 days from delivery to change your mind.
Contact us
Email us at contact@levapoteurmarocain.com with your order number.
Send the product back
Complete, unopened and in its original packaging, at your own cost.
Refund
You're fully refunded once the return is received and checked.
Only products returned complete, unopened and in perfect resale condition can be refunded — see article 12 of our Terms of Sale.
A question about your delivery?
Our team replies quickly by phone, email or WhatsApp.